Shipping policy

The Minty Index ships within the United States, including Alaska, Hawaii, and U.S. territories served by USPS. We don't ship internationally at this time.

Processing time

Orders are processed in 1–2 business days (Monday through Friday, excluding holidays). Orders placed on a weekend or holiday begin processing the next business day. You'll get a confirmation email when you order and a second email with tracking as soon as your package is on its way.

Shipping options and rates

Live rates are calculated at checkout based on your address and the weight of your order. You'll typically see:

USPS Ground Advantage — our standard, most economical option
USPS Priority Mail — faster transit
Express — flat $15.00
USPS Priority Mail Express — fastest available

Delivery estimates shown at checkout come from USPS and reflect transit time after your order ships, not counting our processing time. They're estimates, not guarantees — carrier delays, weather, and peak seasons can add time.

Tracking your order

Every order ships with tracking. If your tracking hasn't updated in more than 5 business days, email us and we'll look into it.

Wrong or incomplete addresses

Please double-check your shipping address at checkout — we ship to the address you provide. If a package comes back to us as undeliverable, we'll refund the item cost but not the original shipping. If you catch a mistake right after ordering, email us immediately; we can usually correct it before the label is printed.

Missing or damaged packages

If tracking shows delivered and your package isn't there, check with anyone else at the address and look for a safe-drop spot first. If it still doesn't turn up, contact us within 7 days of the delivery date and we'll help resolve it. Same for packages that arrive damaged — send photos and we'll make it right.